Refund policy
Return and Refund Policy
Because our products are made to order by Printful, we do not accept returns or exchanges for buyer’s remorse, incorrect size, incorrect color, or change of mind.
If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery. Include your order number and clear photos of the item and packaging. If the issue is confirmed, we may provide a replacement or refund according to Printful’s resolution process.
We do not accept returns sent without contacting us first. Refunds and replacements are not available for problems caused by incorrect customer-provided information, including an incorrect address or selected size.
This policy does not limit any consumer rights that apply under the laws of your country or region.